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Before You Buy
A typical window will last up to twenty years or more. Whether you are replacing one window, completely renovating your home, or building a new home, the decision to purchase new windows is an important one.
Before selecting a company to purchase and install your new windows, make sure you do your research on the company first, or ask these important questions:
1. Are your installers professional on-staff carpenters or are your installers sub-contractors?
2. Do your sales staff work on commission?
3. Does the company have WSIB Insurance to protect me from any liabilities?
4. Does your company have a solid reputation with a list of many satisfied customers that I can contact? Is it financially in good standing?
5. Are your windows CSA Certified?
6. Are your windows Energy Star qualified? Energy efficient windows must meet certain criteria in order to pass.
7. Is the type of installation being quoted as a Retro Fit or as a Full Frame Removal?
8. Is the quotation an estimate or the final price to be invoiced?
9. Do you have a service department to send someone out quickly should I have a problem with my new doors or windows?
10. Who will be able to speak with me regarding my project once we begin? Will there only be one person familiar with my account or will anyone be able to help me?
11. Are you members of any major associations like Kingston Home Builders Association, Kingston Construction Association, Kingston Chamber of Commerce, The Better Business Bureau, and The Canadian Home Builders Association?
- Aaben did a tremendous job on two separate projects for our house. I consider myself a handy person, and do... Read moreAaben did a tremendous job on two separate projects for our house. I consider myself a handy person, and do most projects myself. Seeing them put the care and attention I would into the work, except much faster. I regularly recommend them when showing my new windows and door. Read less
Dave Lenton9/12/2023Very good experience. The initial agent was straightforward, answered questions and provided options and suggestions, and the measurers and installers... Read moreVery good experience. The initial agent was straightforward, answered questions and provided options and suggestions, and the measurers and installers were equally helpful and professional. Read less 
Mike H9/09/2023Excellent service from start to finish. Every person we dealt with was professional and knowledgeable. You may have to wait... Read moreExcellent service from start to finish. Every person we dealt with was professional and knowledgeable. You may have to wait a little longer to get your windows but it is worth it. They are high quality windows. Read less
Catherine Murphy8/11/2023The install team were efficient and did a great job installing. 
Phil LaChappelle8/07/2023 - Love the new door! The crew did an excellent job with the installation. We've always been happy with the work... Read moreLove the new door! The crew did an excellent job with the installation. We've always been happy with the work we've had done by Aaben Windows and Doors Ltd. Read less
Nancy C7/29/2023I was thoroughly impressed from the beginning of selecting my new doors and then going through the planning process re... Read moreI was thoroughly impressed from the beginning of selecting my new doors and then going through the planning process re colour and hardware. I had excellent customer service from ***,******, and ***** ,all of whom answered my many questions with their expertise and good humour. ***** and his team did an excellent job of installation.I have would highly recommended Aaben to friends and family!************** Read less Carol H7/27/2023Very happy with the work done by Aaben would recommend them to all my family and friends. THE Workers that... Read moreVery happy with the work done by Aaben would recommend them to all my family and friends. THE Workers that did the job were friendly and polite and explained what they were doing for the installation of both the main door and screen door. Read less Campbell H7/26/2023I was very satisfied with Aaben, from start to finish on this project. Their estimate was competitive, they were up-front... Read moreI was very satisfied with Aaben, from start to finish on this project. Their estimate was competitive, they were up-front about delivery times, and their installers did an excellent job. There was some minor damage to one of the units during shipping, that would not have been noticed by me the homeowner. The installers brought it to my attention and did a temporary install until a new unit could be ordered, delivered and installed. I am very happy with my new windows and patio door. Read less 
John Manning7/25/2023 - They were great to work with Always answered all my questions and the work was beautifully done. We had a... Read moreThey were great to work with Always answered all my questions and the work was beautifully done. We had a bay window installed in our living room and it looks amazing. If I had an concerns or additional questions I always got a quick response back by email or phone. I definitely recommend Aaben 👌 Read less
Natasha Dennis7/21/2023Very impressed with the Aaben installation crew. They worked well together producing quality workmanship. We highly recommend Aaben for your... Read moreVery impressed with the Aaben installation crew. They worked well together producing quality workmanship. We highly recommend Aaben for your windows and doors. We love our new patio door. A big thank you to the Aaben team. Read less 
Simon Croteau7/21/2023When the front door sidelight seals failed For the second time, under warranty, Aaben worked hard on our behalf for... Read moreWhen the front door sidelight seals failed For the second time, under warranty, Aaben worked hard on our behalf for the supplier to replace the sidelights, and not just attempt another resealing effort. Although Aaben received supplier pushback, Aaben persisted with getting new units for us, the customer. That is what excellent customer service looks like. Many thanks! ⭐️⭐️⭐️⭐️⭐️ Read less Tom Ward7/17/2023Went in for help with a problem with a patio door they installed around 2008. They ground a bit off... Read moreWent in for help with a problem with a patio door they installed around 2008. They ground a bit off the offending part, no charge. Works perfectly. Read less 
Peter Skelton6/21/2023 - Aaben provides the best service I have received in a very long time. Everyone is super happy and helpful. Had... Read moreAaben provides the best service I have received in a very long time. Everyone is super happy and helpful. Had them out for a small warranty issue and it was fixed quickly and professionally. They are not the most expensive in town but they should be with service this good! Read less
Eric Donohue6/14/2023Regardless of how big or small our projects have been, we've been really lucky to have gone with Aaben. There... Read moreRegardless of how big or small our projects have been, we've been really lucky to have gone with Aaben. There isn't a person we've dealt with that I wouldn't want to have over for dinner, that's my gauge about how comfortable I am with people. They're excellent at what they do, kind, funny, and follow up questions and concerns are dealt with, not something that's seen enough after a job is complete. Read less Leslie J6/14/2023The whole experience was great. From Rob and Frank doing the estimation and measurements to Shawn , Andrew and... Read moreThe whole experience was great. From Rob and Frank doing the estimation and measurements to Shawn , Andrew and Morty doing the install. All questions answered , everyone involved was prompt and professional. I will be calling next time I have a replacement job Read less 
Peter Robb5/26/2023Tonner Our new windows look great and we couldn't have asked for better service. The crew were very knowledgeable, respectful... Read moreTonner Our new windows look great and we couldn't have asked for better service. The crew were very knowledgeable, respectful and cleaned up after the job was done. We definitely will recommend Aaben Windows and Doors to our friends and neighbours. Thank you so much. Read less Andrew T5/25/2023 - We really appreciated that Aaben Windows & Doors was willing to come out to our isolated cottage. Rob is very... Read moreWe really appreciated that Aaben Windows & Doors was willing to come out to our isolated cottage. Rob is very knowledgeable and provided the best recommendation in terms of windows styles for each room, the results are truly amazing. We absolutely love our new windows, the awning windows in our kitchen and bathrooms provide an amazing view of the lake (it’s like having a picture frame). Aaben provided excellent customer service, professional work, and great workmanship. The installation crew were professional, and their workmanship was fantastic. Aaben delivered the windows on time and the installation date was as promised. We could not be happier. Read less
Nicole Prescott5/17/2023We really appreciated that Aaben was willing to come out to our isolated cottage. *** is very knowledgeable and provided... Read moreWe really appreciated that Aaben was willing to come out to our isolated cottage. *** is very knowledgeable and provided the best recommendation in terms of windows styles for each room, the results are truly amazing. We absolutely love our new windows, the awning windows in our kitchen and bathrooms provide an amazing view of the lake (its like having a picture frame). Aaben provided excellent customer service, professional work, and great workmanship. The installation crew were professional, and their workmanship was fantastic. Aaben delivered the windows on time and the installation date was as promised. We could not be happier. Read less Nicole P5/15/2023Beautiful door, professional and polite installers! Debra McLeod4/04/2023I had a great experience with Aaben every step of the way from the estimate and measuring to the installation.... Read moreI had a great experience with Aaben every step of the way from the estimate and measuring to the installation. Great communication throughout the process and I love the finished product! Read less Nikki Smith3/21/2023 - We are VERY pleased with our new energy star windows. Installation was quick and professional. When considering window replacement or... Read moreWe are VERY pleased with our new energy star windows. Installation was quick and professional. When considering window replacement or installation we HIGHLY recommend Aaben Windows & Doors! Read less
Tom Abbott3/06/2023The doors are great and it didnt take the installers long. Gerald D3/06/2023We are very happy with our Aaben window. Staff and installers have been wonderful to work with and we... Read moreWe are very happy with our Aaben window. Staff and installers have been wonderful to work with and we love our new windows. Read less 
Charlene A2/20/2023We are really happy with our new windows. They look great and there is no longer cold air coming in... Read moreWe are really happy with our new windows. They look great and there is no longer cold air coming in or around the windows. They actually came a month earlier than expected! They arrived on time and did an excellent job. They cleaned everything up and you couldn't tell they had even been there. Will definitely use Aaben again! Read less Roy K.2/14/2023 - The Aaben crew of three sent an email to confirm their arrival time. They put down drop cloths to protect... Read moreThe Aaben crew of three sent an email to confirm their arrival time. They put down drop cloths to protect my floors and cleaned up debris left from the removal of the old window frames. The crew leader provided up-dates concerning their progress. Once installed, I was shown how to clean the windows outside & in from inside my home. All in all I was very satisfied and would definitely recommend Aaben. Read less Joanne H.1/06/2023Just before Christmas we had new patio doors installed by Aaben. We received excellent customer service from purchase through to... Read moreJust before Christmas we had new patio doors installed by Aaben. We received excellent customer service from purchase through to installation. The installers arrived on time, were quick and efficient and left everything neat and tidy. We would definitely recommend Aaben! Read less Nancy Barbara Lorimer1/04/2023Professional service from the day they came to quote my project right up until the windows were installed. Knowledgeable staff... Read moreProfessional service from the day they came to quote my project right up until the windows were installed. Knowledgeable staff and not pushy sales team. Would recommend to anyone looking for windows or doors Read less Kevin Fraser12/19/2022Replace windows Aaben Windows was professional from the time they came into my house to quote the project up until the windows... Read moreAaben Windows was professional from the time they came into my house to quote the project up until the windows were installed. I have nothing but great things to say about this. I lanky and will recommend them to anyone who needs windows or doors Read less
Private User12/19/2022 - Quick, reasonable, professional, and excellent quality. We had several of our windows replaced and they were even able to do... Read moreQuick, reasonable, professional, and excellent quality. We had several of our windows replaced and they were even able to do them several months earlier than originally planned! Thank you so much!! Read less Jess Gilmore-Mitchinson11/28/2022We were very satisfied with our replacement windows and new door. The service was excellent. We ran into some rainy... Read moreWe were very satisfied with our replacement windows and new door. The service was excellent. We ran into some rainy days during the install but we were kept up to date daily as to when they would be back to finish the job. Very courteous and friendly staff. Would not hesitate to recommend Aaben. Thanks Aaben. Read less Karen A11/05/2022We are very happy with our new door.... and the excellent service. We would highly recommend Aaben Windows and Doors... Read moreWe are very happy with our new door.... and the excellent service. We would highly recommend Aaben Windows and Doors to our friends and neighbours and anyone looking for a new door. Read less Ross M9/11/2022Exceptional workmanship and detail. They were extremely thorough in the measuring, ordering process and they kept us updated as often... Read moreExceptional workmanship and detail. They were extremely thorough in the measuring, ordering process and they kept us updated as often as possible, regarding timelines for jobs due to Covid related issues. The door is absolutely amazing and it is such a nice addition to our home. The light it lets in is spectacular! Their rating says it all. I would hire Aaben again in a heartbeat and will definitely use them again when we need to replace windows or doors in the future. Read less Adam T9/09/2022
Let’s Get in Touch:
Use this form, email us, call us or stop into our
showroom. Click here for an online quotation.
Aaben Windows & Doors
Showroom: 700 Progress Ave.,
Kingston, ON, K7M 4W9
Tel: (613) 384-3163
Email: [email protected]
Hours of Operation:
Mon–Fri 7:30am – 5:30pm
Sat 10:00am – 2:00pm
(closed Saturdays of holiday
weekends)