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Before You Buy
A typical window will last up to twenty years or more. Whether you are replacing one window, completely renovating your home, or building a new home, the decision to purchase new windows is an important one.
Before selecting a company to purchase and install your new windows, make sure you do your research on the company first, or ask these important questions:
1. Are your installers professional on-staff carpenters or are your installers sub-contractors?
2. Do your sales staff work on commission?
3. Does the company have WSIB Insurance to protect me from any liabilities?
4. Does your company have a solid reputation with a list of many satisfied customers that I can contact? Is it financially in good standing?
5. Are your windows CSA Certified?
6. Are your windows Energy Star qualified? Energy efficient windows must meet certain criteria in order to pass.
7. Is the type of installation being quoted as a Retro Fit or as a Full Frame Removal?
8. Is the quotation an estimate or the final price to be invoiced?
9. Do you have a service department to send someone out quickly should I have a problem with my new doors or windows?
10. Who will be able to speak with me regarding my project once we begin? Will there only be one person familiar with my account or will anyone be able to help me?
11. Are you members of any major associations like Kingston Home Builders Association, Kingston Construction Association, Kingston Chamber of Commerce, The Better Business Bureau, and The Canadian Home Builders Association?
- Aaben windows and doors were excellent to deal with. The prices were competitive and the people were very easy to... Read moreAaben windows and doors were excellent to deal with. The prices were competitive and the people were very easy to deal with. When it came to installation the installers were very meticulous ensuring all windows and doors were level and trimmed out perfectly. The installers were a pleasure to deal with, leaving no messes at the end of day and pleasant to talk to. I would highly recommend Aaben to anyone looking for windows and doors. Read less
Brian Glackin4/11/2024We’ve worked with Aaben for many years and our experience has always been outstanding. They deliver top quality products and... Read moreWe’ve worked with Aaben for many years and our experience has always been outstanding. They deliver top quality products and exceptional service. Read less 
Sharon Bayly3/29/2024Great windows, great service, great communication. We'll definitely use them again for the rest of our windows. Very professional.
David L3/28/2024Great experience from door selection right through to installation. Courteous, friendly & knowledgeable staff. Completely satisfied. 
Natalie Haak3/10/2024 - Had to replace 4 exterior windows on our cottage. Windows were very high and difficult to install. Aaben was prompt... Read moreHad to replace 4 exterior windows on our cottage. Windows were very high and difficult to install. Aaben was prompt , efficient , clean and extremely professional. Very happy with the outcome . We would recommend to others and would also keep in mind for future projects Read less
Private User3/01/2024Installation of a new front door and two windows in the rear of the house. Our team battled -17... Read moreInstallation of a new front door and two windows in the rear of the house. Our team battled -17 wind chill conditions to do the install. It was very well done. WOuld I use them again, absolutely. Read less 
Stephen Maksymetz2/14/2024Five star-extremely happy with windows -installers were professional and personable- no mess to clean up as they did it all-... Read moreFive star-extremely happy with windows -installers were professional and personable- no mess to clean up as they did it all- windows look great and operate smoothly and quietly--thanks - will definitely go to Aaben again for our next windows/doors. Read less 
Richard and Terri Austin2/03/2024We replaced our front picture window and two double hung windows on each side of it. The job was 100%... Read moreWe replaced our front picture window and two double hung windows on each side of it. The job was 100% professional from the first quote to the final installation. We are fully satisfied with the timing, attention to detail, explanation of the work and the finished product. We would recommend Aaben to anyone looking for high quality, professional window replacement. Read less
HU-8564564922/03/2024 - Aaben replaced my living room window in early December. The installers quickly removed the old window, cleaned up the... Read moreAaben replaced my living room window in early December. The installers quickly removed the old window, cleaned up the opening and applied foam insulation where wet pink insulation had been. The old window was removed and the new window installed in less than an hour. Both the interior and exterior finishes look fantastic. I have noticed that I don't hear as much street noise now with the new window. Can't wait for the warm weather to be able to open the windows. Read less
laurie12/21/2023We have been very happy with the job that was completed for installation of front door. The work was implemented... Read moreWe have been very happy with the job that was completed for installation of front door. The work was implemented in half-day, and with full details. When finished, the crew cleaned up completely the all area, and left everything in clean and in working order. Thnak you very much for a super job. Read less Miguel L12/18/2023Thrilled with Aaben Windows and Doors. They had installed windows for our addition more than 10 years ago. One of... Read moreThrilled with Aaben Windows and Doors. They had installed windows for our addition more than 10 years ago. One of the panes recently developed a minor issue with condensation between the panes, but they replaced it under warranty at no charge. Done in less than an hour and it's an exact match for the previous unit. Very impressive - highly recommended. Read less 
Ryan Aldred12/09/2023We have had an excellent experience with Aaben Windows and Doors. Measurements were completely accurate; work was done at the... Read moreWe have had an excellent experience with Aaben Windows and Doors. Measurements were completely accurate; work was done at the time promised and at the price quoted; and workmanship was high quality. We definitely recommend this company. Read less Lois R11/28/2023 - Very happy with the work provided!Our job was done quickly and professionally. Clean up after was fantastic!Have more windows to... Read moreVery happy with the work provided!Our job was done quickly and professionally. Clean up after was fantastic!Have more windows to replace and we will definitely be calling Aaben again! Read less John M11/24/2023On time... professional...experienced. Left job site cleaner than when they arrived.
KEVIN11/17/2023We have replaced all our windows , one door & added a retractable screen door.All were done in a timely... Read moreWe have replaced all our windows , one door & added a retractable screen door.All were done in a timely fashion as per quotes. Quality workmanship, we highly recommend! Read less Michael C10/26/2023We have had a number of windows replaced in the past few years. I find that the product is superior,... Read moreWe have had a number of windows replaced in the past few years. I find that the product is superior, the staff is friendly & professional. Work is completed on time and clean up is always done to my satisfaction. I would highly recommend Aaben windows to anyone looking for quality replacement windows Read less Beth A10/16/2023 - sun tunnel I've wanted for many years done I'm extremely pleased.. workers were polite, efficient and cleaned up afterwards. wish... Read moresun tunnel I've wanted for many years done I'm extremely pleased.. workers were polite, efficient and cleaned up afterwards. wish I had it done years ago Read less linda10/06/2023I’m a return customer and have always received a great product that was masterfully installed by a truly professional and... Read moreI’m a return customer and have always received a great product that was masterfully installed by a truly professional and friendly team. Read less
There Goesorr10/01/2023There was a cancellation, so I was given the opportunity to have my windows installed the next day, The work... Read moreThere was a cancellation, so I was given the opportunity to have my windows installed the next day, The work done was excellent and was done professionally. The installers were friendly and worked in a timely manner. This is the second time I have bought windows from Aaaben and I would recommend them highly. Read less Margaret G9/15/2023Aaben did a tremendous job on two separate projects for our house. I consider myself a handy person, and do... Read moreAaben did a tremendous job on two separate projects for our house. I consider myself a handy person, and do most projects myself. Seeing them put the care and attention I would into the work, except much faster.I regularly recommend them when showing my new windows and door. Read less David L9/12/2023 - Outstanding Customer Support and great workmanship. We have been using Aaben for over 15 years and would use anyone else. John Cullen9/08/2023A very good experience. The initial agent was straightforward, answered questions and provided options and suggestions, and the measurers and... Read moreA very good experience. The initial agent was straightforward, answered questions and provided options and suggestions, and the measurers and installers were equally helpful and professional. Very satisfied Read less Mike H9/08/2023Excellent service from start to finish. Every person we dealt with was professional and knowledgeable. You may have to wait... Read moreExcellent service from start to finish. Every person we dealt with was professional and knowledgeable. You may have to wait a little longer to get your windows but it is worth it. They are high quality windows. Read less
Catherine Murphy8/11/2023The install team were efficient and did a great job installing. 
Phil LaChappelle8/07/2023 - Love the new door! The crew did an excellent job with the installation. We've always been happy with the work... Read moreLove the new door! The crew did an excellent job with the installation. We've always been happy with the work we've had done by Aaben Windows and Doors Ltd. Read less Nancy C7/29/2023I was thoroughly impressed from the beginning of selecting my new doors and then going through the planning process re... Read moreI was thoroughly impressed from the beginning of selecting my new doors and then going through the planning process re colour and hardware. I had excellent customer service from ***,******, and ***** ,all of whom answered my many questions with their expertise and good humour. ***** and his team did an excellent job of installation.I have would highly recommended Aaben to friends and family!************** Read less Carol H7/27/2023Very happy with the work done by Aaben will recommend them to my friends and family the installers were... Read moreVery happy with the work done by Aaben will recommend them to my friends and family the installers were friendly and explained the installation to us so we where keeped in the loop. Read less HU-3518793947/26/2023Very happy with the work done by Aaben would recommend them to all my family and friends. THE Workers that... Read moreVery happy with the work done by Aaben would recommend them to all my family and friends. THE Workers that did the job were friendly and polite and explained what they were doing for the installation of both the main door and screen door. Read less Campbell H7/26/2023
- I was very satisfied with Aaben, from start to finish on this project. Their estimate was competitive, they were up-front... Read moreI was very satisfied with Aaben, from start to finish on this project. Their estimate was competitive, they were up-front about delivery times, and their installers did an excellent job. There was some minor damage to one of the units during shipping, that would not have been noticed by me the homeowner. The installers brought it to my attention and did a temporary install until a new unit could be ordered, delivered and installed. I am very happy with my new windows and patio door. Read less
John Manning7/25/2023They were great to work with Always answered all my questions and the work was beautifully done. We had a... Read moreThey were great to work with Always answered all my questions and the work was beautifully done. We had a bay window installed in our living room and it looks amazing. If I had an concerns or additional questions I always got a quick response back by email or phone. I definitely recommend Aaben 👌 Read less 
Natasha Dennis7/21/2023Very impressed with the Aaben installation crew. They worked well together producing quality workmanship. We highly recommend Aaben for your... Read moreVery impressed with the Aaben installation crew. They worked well together producing quality workmanship. We highly recommend Aaben for your windows and doors. We love our new patio door. A big thank you to the Aaben team. Read less 
Simon Croteau7/21/2023When the front door sidelight seals failed For the second time, under warranty, Aaben worked hard on our behalf for... Read moreWhen the front door sidelight seals failed For the second time, under warranty, Aaben worked hard on our behalf for the supplier to replace the sidelights, and not just attempt another resealing effort. Although Aaben received supplier pushback, Aaben persisted with getting new units for us, the customer. That is what excellent customer service looks like. Many thanks! ⭐️⭐️⭐️⭐️⭐️ Read less Tom Ward7/17/2023 
Let’s Get in Touch:
Use this form, email us, call us or stop into our
showroom. Click here for an online quotation.
Aaben Windows & Doors
Showroom: 700 Progress Ave.,
Kingston, ON, K7M 4W9
Tel: (613) 384-3163
Email: [email protected]
Hours of Operation:
Mon–Fri 7:30am – 5:00pm
Sat 10:00am – 2:00pm
(closed Saturdays of holiday
weekends)